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Field | Description | Required | Length |
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secret | Secret phrase as defined in the PagBrasil Dashboard | Yes | 128 |
pbtoken | Token assigned to your merchant account. | Yes | 32 |
order | Order number | Yes | 64 |
amount_refunded | Amount requested to be refunded (Brazilian Real) | Yes | 5.2 |
customer_bank | Customer's bank number (número do banco). See note "e" | Yes | 3 |
customer_branch | Branch number (agência). | Yes | 12 |
customer_account | Account number (conta corrente). Must include the hyphen and the verification digit; for example: "12345678-0". | Yes | 12 |
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d) A successful response for the refund request will be "Refund request received".
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Field | Description | Length |
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secret | Secret phrase as defined in the PagBrasil Dashboard | 128 |
payment_method | Value "B". This value specifies that the data being posted is the response to a Boleto Bancário refund request (either for a traditional Boleto Bancário or a Boleto Flash®). | 1 |
order | Order number | 64 |
amount_brl | Amount in Brazilian Real | 5.2 |
amount_refunded | Amount requested to be refunded (Brazilian Real) | 5.2 |
payment_status | P = Refund Processed See note "a" | 1 |
signature | HMAC-MD5 hash that authenticates the IPN. See note "c" | 32 |
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Please note that the Refund Processed status doesn't necessarily mean that the customer has received the credit, as the money can later be returned by the recipient's bank if the account information turns out to be incorrect.
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In this case, please ask the customer to confirm that the bank details are correct and that they are the account holder. When you have their correct information you may request the refund again.
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